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7 Tips For Selecting a Good A/C Company


If your air conditioner goes out on you this summer or you want to look into ways to lower your energy bills, finding the right air conditioning company can be a difficult task. Here are some ways you can avoid major hassles and wasted money by selecting the right contractor the first time.

Select A Company Who Takes A 'Whole House' Approach

Your equipment is only one part of the equation. You need an A/C contractor that understands how other aspects of your home can affect the performance of your air conditioning equipment. Jon Wayne takes a whole house approach when evaluating the replacement of your system. Our skilled professionals look at things like duct size, attic insulation, window performance and other potential problem areas to make sure your new equipment will perform properly and as efficiently as possible.

Many times we find that ducts in homes are too small for today's high efficiency units. Older ducts have also been known to break down, leak and sweat which dramatically reduces the SEER rating of the equipment connected to them. Furthermore, sweating ducts can cause damage to the home and promote mold which can lead to serious health problems.

Jon Wayne's whole house approach has helped many home owners lower their energy bills and in a lot of cases allowed them to use smaller units to do a better job than their old equipment. In many cases, the energy savings have out weighed the cost to upgrade.

A Leader In Indoor Air Quality

Sometimes, what you can't see can hurt you and selecting a contractor who does not understand this can be detrimental to your health. Jon Wayne technicians understand how advanced filtration systems working in conjunction with your air conditioning system can dramatically reduce pollutants like mold, allergens and other contaminants that lead to health problems. We also understand how improperly installed units can emit carbon monoxide which can lead to serious health problems and sometimes even death.

Jon Wayne technicians are highly trained on how to use cutting edge technology to make your home a safe and healthy environment to live.

Good Standing with the Better Business Bureau

Being a member in good standing with the BBB is a sign of a company that is committed to quality service and customer satisfaction. In addition to being such a member with an A- rating, Jon Wayne Heating and Air is also a BBB accredited business. Being accredited by the BBB means the BBB has determined that Jon Wayne meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints that arise.

Continuous Education of Its Technicians

Being a good A/C company requires having technicians that are constantly learning how to do their job better. New products and techniques are being developed all the time and a good technician stays on top of these developments. The Jon Wayne Academy for Technical Excellence was developed to provide our technicians with continuous training in all areas of the HVAC industry. Our technicians receive over 250 hours of training each year keeping them at the top of their game.

NATE Certified Technicians

NATE stands for North American Technician Excellence and NATE Certified technicians are skilled, third-party-certified professionals, the best in the heating, ventilation, air-conditioning, and refrigeration industry. If you want one, ask the contractor you call if they employ NATE Certified technicians. If they do, ask them to send one out to your home; if they don't, call another contractor.

Over 80% of Jon Wayne's 35+ technicians are NATE certified which gives us the honor of being a member of the NATE Circle of Excellence program. You can rely on our NATE Certified technicians for skilled, thorough and dependable service.

A Large Work Force

Having technicians available when your unit malfunctions is a must in order for you to receive timely service. You want to make sure that your A/C contractor has a large enough staff that they can get to you quickly, even on the hottest of days when your unit is working the hardest and more likely to fail.

The average contractor in San Antonio employs only 3 or 4 technicians. With over 35 highly skilled technicians on staff, Jon Wayne has a team that is capable of handling most calls on the same day. In the event a repair can't be made until the next day, Jon Wayne can provide you with temporary cooling (and heating in the Winter) to get you through the night comfortably.

Proudly Stand By Their Work

A good A/C company will stand by their work and make sure customers are completely satisfied with all work performed. Jon Wayne Heating and Air is dedicated to providing it's customers with the highest quality service and most dependable products. We guarantee that our repairs are fixed right or they are free. If a repair fails during the season, we will repair it again for free. We also offer lifetime warrantees on repairs and new systems through our Rescue Club program. Call us for more details.


Jon Wayne Is Here To Help Whether you need a repair, a second opinion or a completely new system, Jon Wayne is hands down the best contractor to call in San Antonio for air conditioner repair. We will be happy to send out one of our highly skilled team members to evaluate your home and inform you of the best options. We will then work with you to get your home to the level of comfort you desire and deserve.


Jon Wayne is proud to be affiliated with these fine organizations:

Competitive pricing. Stellar customer service.