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Two Year Test Drive
If you are not 100% satisfied with the equipment we have installed or the services we provided after 2 years let us know and we will reimburse you 100% of your investment. |
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True Pro Guarantee
We promise that all of our representatives in your home will be clean, courteous and attentive to your needs. They will have passed extensive substance screening and a national criminal background search. They will be Factory trained, Jon Wayne Academy trained, EPA Certified, Puron Certified, Evolution Certified and NATE Certified. |
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Craftsmanship Guarantee
If you are not 100% pleased with the Quality and Craftsmanship of your installation, we will do whatever it takes to ensure your total satisfaction. |
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Energy Savings Guarantee
You will save a minimum of 25% on your heating and cooling costs or we will refund double the difference of the savings not realized during the first year. |
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Right Size Guarantee
You, the customer; do not have to bear the responsibility for determining the correct equipment size, type, application and/or installation procedures. The product(s) installed will cool/heat your home to your satisfaction, or be replaced at no charge with the appropriate components. |
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No Excuses Guarantee
Jon Wayne guarantees that your Home Comfort System will work properly. If for any reason, the system does not perform to specifications, we will fix it or refund your money. No Excuses. |
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Property Protection Guarantee
All property such as lawns, shrubbery, carpeting, floors, walls, furniture and doorframes are protected. Damaged property will be replaced or repaired. Protective shoe covers and hall runners will be used on all work and traffic areas. |
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"$500 No Worries 1st Year Operation" Guarantee
If your heating or cooling system that we installed breaks down and fails to heat and/or cool your home during the first two (2) years, leaving you without heating or cooling, we will fix it FREE within 24 hours, including all parts and labor AND write you a check for $100.00 per day for your inconvenience for every day your system is not repaired, up to $500 towards any new equipment or service we offer. No frustration peace of mind. |
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Lifetime “No Overtime” Service Guarantee
Our commitment to our customer remains long after the installation date. We proudly extend to all our valued customers who are members of our Rescue Club, a Lifetime of No Overtime Service Support! This means that 7 days a week, we will deliver our expert Service When You Want It, Need It, and At Your Convenience, Not at Our Leisure. You’ll never pay extra. Over the life of your system, this benefit can add up to hundreds of dollars in future savings. |
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30-Day Low Price Guarantee
Jon Wayne guarantees our low prices. Therefore, if you find a lower price on an “apples to apples” system, we’ll match the price and refund you the difference. |
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“Lemon Free” Guarantee
This means that if the compressor - the heart of your system – fails twice during the first 5 years of operation, Jon Wayne will replace the whole outside unit, with a new one – the same unit or a better one - free of charge to you. Not just the compressor – the whole outside unit!
If the heat exchanger - the heart of your new furnace – fails in the first 10 years, we will replace the furnace, with a new one – the same unit or a better one - free of charge to you. |
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5 Year Comfort Guarantee
We guarantee that the system or systems that we design and install in your home will heat and cool your home as we have stated. If, from the date of a complete system replacement with all recommended duct modifications and system enhancements installed for a period of five (5) years the temperature range we have promised is not achieved, we will replace the system at no charge. |
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*Some restriction may apply. Because of our guarantees, every detail can not be listed. We promise to stand behind our work in good faith and honor all applicable guarntees promptly and enthusiastically. Please call our office for any needed clarification.
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